FAQ – Frequently Asked Questions

 


Question What is the basic principle underlying ColorImpact?
Answer The calculations in ColorImpact are based on the principles of color theory as outlined by Johannes Itten (1888 - 1967: Swiss painter, designer and teacher) and others.

The basic tool for calculating the color schemes is the color wheel. The color wheel calculations are built into the program and used to calculate color schemes from a user defined base color.


Question What is the difference between the standard color wheel and the artistic color wheel?
Answer The artistic color wheel (or RYB wheel) is the one used in most textbooks on color theory. The primary colors are red, yellow and blue. You can easily recognize it by looking at the complement of bright red. It should be a rich green. In most cases you will get best results by using the artistic color wheel.

The standard color wheel (or RGB wheel) is based on the way a computer monitor produces color. The primary colors are red, green and blue. This color wheel is useful when you want to create bright rainbow gradients. Also, if you want to experiment with color formulas, the calculations are easier to understand when you use the standard color wheel.

In general, we recommend the artistic color wheel unless there is a good reason to use the standard wheel.

Question What do you consider the main strengths of ColorImpact?
Answer

The development of ColorImpact is based on these criteria:

  • Accurate color calculations
    A lot of work went into getting the calculations for the interactive color wheel right. Countless hours have been spent testing and verifying that the program delivers accurate results - every time.
  • Rigid test routines
    Each new release is thoroughly tested on all supported platforms, and we use advanced test programs and routines to ensure that the program works as designed.
  • Powerful building blocks
    ColorImpact is based on a number of very powerful building blocks that enable us to add new features rapidly.
  • Designed for future enhancements
    ColorImpact was designed from the beginning with a lot of advanced features in mind. Over the coming months we will be able to show more of the capabilities of this architecture.
  • We listen to our customers
    We believe in giving our customers full measure for their dollar. That's why the users who purchased the initial version of ColorImpact have received more than 85 new features and enhancements without extra cost. Many of these new features were developed in response to user requests.

Question How do you handle requests for new features?
Answer

We are happy to receive feedback from our users, and welcome all comments and feature requests that you might have. If you think that the program is missing a feature, feel free to contact us. We try to answer all serious requests promptly.

We do not promise to implement anything that you might ask for, but all requests will be considered and prioritized against other items on our 'to-do' list.


Question What is your upgrade policy? If I buy ColorImpact today, and you release a new version of the application next month, do I get a free upgrade?
Answer Yes, if you bought the program within 60 days before a new release, you are entitled to a free upgrade.

Question Is ColorImpact available on CD?
Answer

ColorImpact is currently only available as a download from our web site.

If you are concerned about being able to reinstall the program at a later date, you can make a backup CD of the installer. You can also download the install file from our web site at any time.


Question What are the system requirements for running ColorImpact?
Answer

ColorImpact has been tested on Windows XP, Vista and Windows 7.

The install requires about 11 Mb hard disk space.

You should also have your graphics card set up to use True Color (24 bit or better). The program will also run with High Color (16 bit), but for precise color work this is not recommended.

In addition the Color Composer requires that you have Internet Explorer version 5 or later with the Flash plug-in.


Question Is there a Mac version?
Answer No, ColorImpact is currently only available for the Windows platform.